FAQ
FAQ
Frequently Asked Questions
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Yes! We offer a free plan with essential features. Paid plans unlock advanced tools like auto-reminders, recurring invoices, and tax reporting.
Prompt Invoice is a South African online invoicing platform designed to help freelancers, small businesses, and entrepreneurs create, send, and track professional invoices effortlessly.
Not at all! Our platform is built for simplicity. If you can send an email, you can send an invoice with Prompt Invoice.
Yes! Set up automatic invoices for subscriptions, retainers, or rent—ideal for businesses with repeat clients.
Our real-time tracking notifies you the moment an invoice is opened or paid. No more guessing games!
Clients can pay via:
Instant EFT (Ozow)
Credit/debit card (secure Paystack integration)
Bank transfer (manual reconciliation)
100%. We use bank-level encryption and comply with POPIA to protect your information.
Prompt Invoice doesn’t charge transaction fees, but payment gateways (like Ozow) may apply small fees.
Yes! Change your plan in your account settings—no hidden fees or lock-in contracts.
Easily cancel via your dashboard. You’ll retain access until the end of your billing cycle.
Email us at support@promptinvoice.co.za or use the live chat on our website.